Real questions, real answers.
If your question is not here, call us at (910) 777-5888 or use the contact page. We will answer it honestly.
Getting Started
Do I need insurance or a referral?
No. We are cash-pay only and accept no insurance. You do not need a referral, a diagnosis, or any prior paperwork. Anyone can book the $59 lab panel.
How fast can I get tested?
Most appointments are available within a few days. Lab results typically come back in 2 to 5 business days after the draw.
Where do I get labs drawn?
You can come to our Beulaville office, or we can send the order to a partner lab near you anywhere in North Carolina. We use national lab networks so there is almost always a draw site within a short drive.
Pricing
Is the $159 really all-inclusive?
For standard testosterone replacement therapy, yes. The membership covers your medication, ongoing labs, and provider visits. Add-ons (SERMs, HCG, peptides, anastrozole) are priced separately so you only pay if you actually use them.
What if my labs come back normal?
Then we will not prescribe TRT and you will not owe another dollar beyond the $59. We will spend the consult walking through what else might explain how you have been feeling.
Are there any setup fees, contracts, or cancellation fees?
No. The $59 covers labs and the results review. The $159 monthly membership has no contract, no setup fee, and you can cancel anytime.
Do you accept HSA or FSA cards?
Most members can use HSA/FSA cards for visits and medications. We provide itemized receipts for reimbursement. Check with your plan administrator to confirm.
Treatment
How is testosterone administered?
Weekly intramuscular or subcutaneous injection is the standard. We will show you how to do it yourself — it is simple and not what most guys expect. Other delivery methods (cream, pellets) are available in certain cases.
How quickly will I feel different?
Most men notice improvements in energy, mood, and libido within 3 to 6 weeks. Strength, body composition, and sleep often take 3 to 6 months. Lab values normalize faster than how you feel — patience matters.
Will TRT affect my fertility?
TRT can suppress natural sperm production. If you may want kids in the next 6 to 12 months, tell us up front — we have alternatives (enclomiphene, HCG protocols) that address low T while preserving fertility.
Will I have to be on this forever?
Not necessarily. Some men start TRT, restore baseline health and lifestyle factors, and eventually come off. Others stay on long term. We will not pressure either direction.
Is TRT a steroid? Is it the same as what bodybuilders use?
Testosterone is a hormone your body already makes. TRT brings yours back into a normal physiologic range. It is not the same as the supraphysiologic stacks bodybuilders use. We do not do that here — it is unsafe and we are not interested.
Logistics
Can I do everything by telehealth?
Yes, as long as you are a North Carolina resident. Labs are drawn at a partner facility near you, and consults happen by video. Same provider, same protocol, same price as in-person.
I do not live in North Carolina. Can you treat me?
Right now we are licensed to treat North Carolina residents only. We will expand to additional states as licensure allows.
How will I get my medication?
We work with licensed compounding and retail pharmacies who ship directly to your home in discreet packaging, or you can pick up at a local pharmacy where applicable.
Why can I not get a prescription on day one?
Testosterone is a Schedule III controlled substance. Federal law and good clinical practice require evaluation and laboratory confirmation before a controlled substance is prescribed. Any clinic prescribing without labs is one to avoid.